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This company charges one of the highest overdraft fees They put deposit on hold for unreasonable times, example 14 day hold, and 30 day holds. If you ask them to consider your situation they say "This is company policy" I was depositing an insurance check from a car accident. They couldn't tell me the hold times BEFORE I made the deposit. So I didn't know how much to keep out. I kept out a small amount thinking if it had a hold it would be for about 4 days. The check was drawn on a local bank, local to where I was depositing the check. After they make the deposit they told me the hold would be 14 days. After about a week I ask if they could release some for me to live on and they said No, I had to wait for the hold to come off.
Another thing they do is charge unreasonable overdraft charges. I am a signer on my sons account. He is not on my account. When my account become overdrawn they took money from his account to cover it, saying the accounts were related. Then the same thing when my sons account became overdrawn. I wrote and called and told them he is not on my account and they shouldn't take money from him to cover my mistake. Again they said that the accounts were related because I was a signer on both account. This company has NO concern, or respect for there customers.