reviewer
Lizibeth
Kansas City, MO

It they were the last bank on earth I would use my mattress!

1 star rating

in debt
Cons
    Poor customer service, Too big to care, Expensive, Incompetent, Extreme lack of professionalism

FEB
26
2009

Over one year ago I went over my credit limit with interest charges.  This was immediatly paid but within a week I got a letter that my interest rate had jumped from a very low amount to 24%.  I was told in this letter that if I paid my bills monthly on time and no over the limits they would lower the rate back down.

Well I paid my balance from $5600 down to $3400 in one year and was never late on any cards...nor have I even been late on any cards EVER!

I paid well over the minimum and my overall dept for the year was reduced by almost $10,000.

I called Bank of America and was led to believe I needed to try a credit monitoring/protection service that would currently cost me approx $33 a month just to get my interest lowered.  It was pushed on me before I was transferred to someone elso who pulled my credit report, denied my request to lower my interest and ON TOP OF THAT! lowered my credit limit to my current balance.

I then told him to cancel the credit protect immediatly and he did not even do that as  I was then charged $33.00 on my next statement.

I own a business and deal with this bank daily.  They are uncaring in my opinion and charge overly inflated fees.

BEFORE YOU BANK>>>>READ THE FINE PRINT!



I_thumb_up Bank of America is recommended by Lizibeth

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