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Bank of America is not a good bank to do business with. From their WorldPoints Platinum Plus Mastercard to their checking and savings accounts. They pull you in with their 0% offers, but once you are in the good customer service stops there. When you email their customer service or do an online chat; they respond with prewritten responses so 9 times out of 10 it doesn't completely answer your question.
When you request a credit limit increase; they may reduce your limit. It doesn't matter how good a customer you are or how long you been with them. I know this from experience. I requested a credit line increase and they reduced my limit by about $5000. When I emailed them about this; they just sent me an empty apology for the inconvenience. Then to make matters worse; they sent me a set of checks about 2 weeks after they reduced my limit and they listed my credit limit at what my limit was before they reduced it. Bank of America is not a reliable bank to do business with. I would not trust them with my money and I definitely would not trust using any of their credit cards. The one I have I will be getting rid of very soon. I prefer to do business with people I can trust and Bank of America is not one of them.
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