Bank of America - World Points Review

Overall 2.62 of 5 view all 8 reviews

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wmuboy
Norfolk, VA

Bad Customer Service & Cruel to Animals

fuel-conscious, appreciative of good service, always looking for ways to save, pay my cc bill off each month, online banker, interest conscious, drive a lot

Pros

Pay bill online

Cons

Bad customer service, Sponsors cruel rodeos which kill animals

AUG

2007

I have had very bad luck with Bank of America's customer service for their credit card and their checking account. I closed the checking account because they never sent me my welcome packet and checks. When I called them about it, they didn't seem to care. They also refused to cancel my account the first time I asked. With their credit card, I had to file a Better Business Bureau complaint on at least 3 separate occassions to get them to perform simple customer service tasks.

Lastly, Bank of America sponsors cruel rodeos where animals are harmed and often killed. In one rodeo event, calf roping, for example, calves are violently roped and jerked to the ground by their necks as they run up to 27 mph.

There are better, more socially conscience companies to get a card through.