reviewer
sluffsey
Colonial Heights, VA

You don't want this card!

1 star rating

Responsible Honest Citizen, online banker, interest conscious, want's good service, always pays more than minimum, makes extra payments each month
Cons
    rude customer service, delays posting online payments, Shady Ways to Charge Late Fees, Unfriendly Customer Services Reps, Unfair practices, raise rates without good reason

NOV
17
2007

Bank of America - Platinum Visa — 

When Bank Of America purchased MBNA, everything changed for the worst. Suddenly I had 2 Bank Of America cards. Although I pay my cards on time, always pay more than the minimum payments, also make an extra payment each month, and had been an MBNA customer for 10 years, my rate was increased within 3 months when BOA took over.  Although the cards are in my name only, when my husband passed away, BOA determined I was now a high risk with too much credit available, and raised my rates from 7.5% to 21.9%. When I claimed "FOUL", and "DISCRIMINATION".the rude customer service person who barely spoke English, threatened to close both of my accounts immediately and report to the credit burea that their company had closed them. I paid them off, and will never use these cards again. It was a nightmare.



I_thumb_down Bank of America - Platinum Visa is not recommended by sluffsey

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