Babies-R-Us

Babies-R-Us Review


www.babiesrus.com



Overall 3.12 of 5 view all 8 reviews
 




reviewer 2009 Contributor
NYCReviewer
New York, NY

Uneven stores, uneven staff

3 star rating

daily computer user, an online shopper, a bargain hunter, value conscious, budget conscious, a comparison shopper, Every day computer user
Pros

    huge selection, Great baby registry

Cons
    pricier than other stores, marginal customer service

APR
12
2009

I know that it should not, but it does.  Babies 'R Us annoys me to no end.  Sometimes the priceing (as with Pampers Wipes) can be great; othertimes they are really high.

The same thing goes with the staff.  Some are wonderful and knowledgeable; others have no idea what they are talking about.  Some ware very helpful, others are indifferent (at best)...and this is not only between stores but within the same store.  One example:  I was looking for the new BPA free Gerber bottles.  My wife specifically asked me to get the tinted ones not the clear ones (don't know why, but she did).  One clerk claimed that tinted did not exist (yet I could see them on the shelf, but not from Gerber); another said that they existed but where not Gerber (which at least validated what I could see) while a third clerk said that they did exist but that this particular store did not carry them.  Other stores might or I could get them on-line (which was true).

Carpe Diem really holds true here.  If you know what you want, and you know what the pricing should be, then you are likely to be fine; otherwise, you may be in for a bumpy ride



I_thumb_down Babies-R-Us is not recommended by NYCReviewer

D
Did you find this review helpful?
 
 




I_comment_shdw24 Comments about NYCReviewer’s Review