reviewer
DevicFORCE
Washington, DC
Champion shredders lack durability & longterm performance
1 star rating

Every day computer user
Pros

    All of the above=unfulfilled promises


AUG
17
2008

Axeus Champion Paper Shredder — 

The Champion Shredder I purchased at Walmart regularly gets paper jams.  Also, when I turned the shredder head over to clean a paper jam, I found the shredder's metal prongs bent.  I was stunned to find that with normal use such extreme damage occurred.  The metal in the shredders must be of inferior quality because I have a Fellowes shredder that is still operating without fail with daily use over 15 years.

Also, on the two occasions that I've tried to reach Champion Customer Service, I got voice mail.  In two days, I have not received a return call from their office in response to my message.  I was also disappointed to find that their warranty statement lacks a clear definition of the time frame within which they will repair their shredder.  That lack of clarity suggests that the company might try to manipulate the consumer by withholding repair or technical assistance if the consumer has weak boundaries or is not informed about recourse options, small claims, etc when sold shoddy products.



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