I'm sorry that your Avon Representative didn't help you to understand the product before use. They are actually very easy to use and they stay on for a very long time. HOWEVER, the down side to the product is that it does require a little education on them prior to use. And I agree, the best time to buy them is when they're on sale. The up-side: they usually go on sale every couple of Campaigns. The manicure strips are equivilant in sizing to that of any "Fake" nail comany out there. You can up a size and use your fingernail to cut the excess off of the sides of your nail bed if you do have wider nails. The polish is also "stretchy" so you can actually pull it a little while you are placing them (over pulling will cause them to rip so be extremely gentle with this tactic). The trick to not making wrinkles is to be sure you start with the cuticle and smooth upward through the middle and then upward again on each side, much like laminating a document by hand. These tricks help on making them easy to use. Personally, I love them...I use them regularly--even the ones for the toes. The french manicure version is even better...which you'd pay 5 to 10 dollars for a professional to do...and it is just as simple--it only takes one extra step. Truth be told...I sell Avon and it took me at least one set to get it down. It's not something that any regular "Joe" has had time to learn. Its brand new to the market and so I'm not suprised if even the professionals have a hard time. It's not like they learn it in beauty school. As the year progresses and consumer reports are handled on this product, I'm sure that re-designs and sizing will surface. It takes time, trial and error and lots of EDUCATION to make a new product successfull...