Avis Review

Avis has been my rental car provider of choice for over 20 years for the following reasons:

Their prices are lower than Hertz 95% of the time and I do not rent from the so-called discount rental companies due to bad experiences I have had with them (Dollar, National, Thrifty, Budget and Enterprise).  Won't go into details about these other companies here, but have been given a car without air conditioning in 100 degree weather: been charged for scratches on a car that were there when I rented the car, been told I had no reservation even though I printed out my confirmation and handed it to them, and the list goes on.

Very good frequent renter program.  Promotions offered frequently to members.  Never have to stand in line to wait for a car because the car is waiting for you with the keys in it.  In cold weather, they even have the car started and warmed up for you.

As far as the cars they offer, the car I want is an economical compact car.  The only issue I have with them in this area is that I always want a compact car and sometimes they have given all the compact cars away to walk-ins and they want me to upgrade to a nicer car for the same price as the compact. 

 Avis customer service is always willing to work with me on any issues I have brought up and even when they gave away my car and wanted me to take another upgraded car, they listened to me and went out of their way to obtain the car I wanted and make sure I was satisfied.

After reading the first review of Avis, it appears that it is different strokes for different folks.  Cause I am lovin' Avis as my rental car provider.  And I wouldn't switch rental car brands.  If you are looking for good, clean cars at a decent price and you appreciate the perks of a frequent renter program, then  I believe Avis is the rental agency for you.