Avis Review

I was invloved in an auto accident with a person who was driving an Avis rental car. It has been over 3 weeks and I have had no rersponse from Avis. I clearly am the victim of  Avis's poor customer service and obviously overworked claims department.

I have been assigned a claim number, adjusters name  and phone numbers, yet after several attempts to reach this person and her supervisor by phone, alll I get is an answering machine and NO ONE respnses. I then faxed an accident report  showing their client was clearly at fault,  along with the estimate for damages and still absolutely no response.

I don't believe that I would ever rent a vehicle from them because of the poor customer service.