Auto Zone...Richmond, VA...Brook Road Reviews

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Auto Zone...Richmond, VA...Brook Road Ratings and Reviews

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This location is bad!

budget conscious, daily driver

JAN

2009

In September 2008 I bought brake parts for my Hyundai. In January I noticed obvious wear and a repair shop recommended new calipers. I took the car to a friend to look at. He said the discs were wrong size and pads too worn to use.

When I took the parts to the nearest Auto Zone they could find no record of any brake parts being bought for my Hyundai. When I mentioned where I got them; the salesman said he had heard things like that happen with the Brook Road store. Warranty info never got entered into the system or was erased later.

I mentioned it to a couple of friends and they had lost... review »