I gave this product of four instead of a one because it did work like any other shampoo would work. However it did not do what it claims to do for my hair. My hair is really dry but I have oily skin so my scalp and the hair closest to it gets oily easily. This worked as any other shampoo would work for me. Got my hair clean but it didn't solve my greasy scalp problem. It did leave the rest of my hair soft and looking like it normally does after I've washed it with a moisturizing shampoo. But I can get that effect with any moisturizing shampoo. This particular shampoo was supposed to leave my hair moisturized but keep my scalp less greasy. I will finish the bottle because I paid for it but I will not be purchasing this specific shampoo again. I'll be on the hunt for a similar product that has better results. Scent It really does smell fantastic. About the only good thing about this shampoo.