Artscow Reviews

This dispute began when I complained about their affiliate program. They offer 200 free prints if you refer someone and they make...

I have mixed feelings about this place.

I've ordered from them twice with their promo introduction offer from the summer. My first batch came back great. It was very quick to ship despite the overseas journey (they're based in Hong Kong).

My second batch, however, had some issues. It took about two weeks for them to get here. About 10 of my photos had this reddish brownish hue to them (which was not on the original image) -- it was like something screwed up on their processing machine.

I emailed the company and they wrote back two days later that I needed to take pictures of the problem shots and...

I sent an order to Artscow.  Granted, the price was very, very low.  But, you get what you pay for.  I ordered prints and a Photobook. Both ended up in the garbage.  I like a good quality print. This was not that. The book had bleed and the pictures were out of focus.

Stay away.  Look for bargains elsewhere. 

I made an order from artscow.com in early June (2009), first of all they double charged me, then the mug came broken, and there was no damage for the box which shows me that it was probably not broken during shipping. Along with this it took literally 2 weeks for them to get back to me about the broken mug, and they ignored me about the double charge. I called and left messages, as well as emailed multiple times, with no response. Finally they responded about the mug, and asked for pictures to prove that it was broken. I did that, and after a week and a half of waiting, as well as a few more emails,...

I have been using Artscow for my photobooks as they have flexiblility for photo and text layouts.  In fact I have recommended several new customers for them!  However throughout the months I have been using their service, I have had to log several complaints directly with the company.  Each time, the "fault" was supposed to be mine!!!!  The photos and texts were cut off, even though the previews looked good.  They charged foreign exchange fees even though the charges are supposed to be in US currencies!    There is no "escape route" when you are placing the order, even when you know at...

Well, I saw a promotion for a 12"x18" canvas print from Artscow for only $15 and free shipping! I wanted to print a large family portrait for my mom's birthday, but little did I know about the quality and service issues other reviewers have noted. So, I waited about a month for the print to arrive... missing my mom's birthday. When it did, I was quite disappointed by the poor photo quality.

The photo was taken using a 10mp SLR, so I know my photo wasn't the problem. It looked like an inkjet print from a 300 dpi printer from the 90's! Even color photos in newspapers look better. On top of that,...

saw a special advertised on dealnews.com, shop there all the time so decided to try out artscow.com because they had an awesome deal on 8x10" canvas prints. placed my order, they charged my credit card immediately.(which is a bit odd, most wait till they ship your items) i recieved an e-mail two days later stating that they had shipped the order but the date of shipping showed the following day. (i don't know how you can state you shipped something at a certain time when that time has not even occurred yet.) i assumed this was a typo... the e-mail also stated that i would receive my order in...

I placed my order 3 weeks ago and it is still "Processing".  Don't ever expect to see your order!  I spent 2 hours designing the book, waited 3 weeks for the order to process, was given the run around from customer service and denied contact with anyone at a higher level than the guy that answered the phone.  When I cancelled my order I was told it would take 30 days for my refund.  So, that is 2 hours to create the project, 3 weeks of my order never processing and 30 days to (hopefully) receive my refund!   I wish I would have read the reviews on this site earlier.....

Save yourself a load...

This is a short review:

So far I ordered two items from ArtsCow, a photo canvas which has not arrived yet, and a set of prints (100 4x6 and 50 5x7).

The prints arrived yesterday (after wondering why it takes over a week of shipping) and to my surprise the package actually came from China.  The prints itself were fine and on Fuji paper.  Quality and colors were good in my mind but I'm not a prefessional...

The canvas ist still on the way, after ordering it was first delayed but then shipped a little later.

Now knowing that the prints will come from China I will know that the shipping will...

I have bought lots of free prints (it is now free 1200 prints), only need to pay reasonable shipping fees. And they are doing lots of crazy sales, thousands of buyers are satisfied.

 You can search "artscow" in Slickdeals.net or FatWallet.com, see how buyers are making comments on ArtsCow.com