My husband and I really wanted an ice cream maker when we got married and registered for three different kinds. We received this one as a gift and were so excited. It looks really nice with the wood on the outside. However, we found that it did not perform well. There is a plastic crank you use as part of the process when you are making the ice cream. We had a really difficult time getting the crank to turn properly. We found it to be too loose with no way to tighten it. After multiple attempts, we decided this was not the best ice cream maker. I would not recommend this product. We did not have a good experience with this product. Performance We could not get good ice cream because we could not get the crank to work properly. Durability It was not durable from the start for us. Ease of Use Most aspects are easy to use except for the crank. That is not easy to use at all. Ease of Cleaning It is really not bad to clean. Capacity I thought the capacity on this brand was good. It will make a lot of ice cream at one time. Design The crank is too loose and does not give you good ice cream.