warranty doesn't cover pet urine
Armstrong Grand Illusions Cherry Bronze is beautiful when you first install it. Doesn't stand up to daily wear & tear. Don't drop anything - chip or dents. Don't move anything - scratches easily. Don't have any pets - urine ruins the boards. Don't buy more of the flooring to correct the problem - they changed it and you can't integrate them in. You have to remove the flooring from the wall in to reach the damaged board.Don't contact customer service - their response is to give you a copy of the warranty.
burnedconsumer
USA