2009 VIP
pitcherday
Des Moines, IA

iTunes - the store is fine, but I HATE the software to get to it

3 star rating

a PC User, Every day computer user, always with my iPod, song lover
Pros

    Podcasts/videos, Relatively easy to use, can purchase individual songs

Cons
    slow program, songs now $1.29, limited upgrade ability, problems with windows, can't load songs from ipod to computer, limited functionality, resource hog, Genius slows you down

JUN
20
2009

I use iTunes, because I have an iPod. I don't know if there are other alternatives and if there are, I am sure it's a pain to set up. The original iTunes I had when I got the iPod was fine, but it seems like all the upgrades since have made the program slow and cumbersome.

First of all, I hate the addition of the "Genius," a sales tool. It takes inventory of your songs and suggests new ones for you to buy. At first, Genius evaluated your purchases, but now it evaluates all songs and movies in your library. It makes this thing a slow memory hog. It takes forever to open the iTunes store because it's trying to decide what to sell you. UPDATE! You can turn the Genius off. It's much better now.

My computer has a 1.37 gHz processor which is slow by today's standards. I can't upgrade iTunes past version 8.0 because it requires a faster processor. The upgrade promises to fix bugs, but I am stuck.

iTunes is also slowly raising the price of its songs. More popular ones are now $1.29, not $.99. This is not for top 40 hits only as you might expect. They're also doing it on the more popular downloaded older songs. It's only a matter of time until most songs creep up to the new price. They have songs that are $.69, but they are few and far between. They also now have "iTunes Plus," which is a pay service which allows you to download better quality songs, upgrade your song quality and enables you to download your Plus songs more than once.

I buy my songs on amazon.com now because the iTunes version I am stuck with is painfully slow at downloading the songs. Amazon has a quick little tool that downloads into the iTunes library.

I wish I just had a library. Amazon has a huge inventory of songs also and you can usually download iTunes' $1.29 songs there for $.99.

If I find a better alternative to iTunes 8.0 for iPod or slower computer, I will be editing my review to not recommend this software. I am mostly unhappy with the iTunes software, not the quality or selection in the iTunes store. The music library and the store are part-and-parcel, however. The iTunes store is only accessible through the iTunes program which is slow and buggy for me. Not just for me... if you search "itunes alternative" on the net, you will find many Windows users who are unhappy with this software.

My huge problem (and a common one) is getting the message that I can't eject my iPod because the files are in use by another program. I have to switch off of my profile, go over to my husband's and eject it from his. If he's not logged on, I have to log him on to eject my iPod and he doesn't even have iTunes installed. I have since found a way in Vista to force an ejection without compromising the files, but what a pain! I have had this problem since Day One with this thing.

Then there's the old "No disk found in Drive (pick a letter). Cancel, Try Again, or Continue." You have to click one of the options over and over until the message disappears. I bought this iPod Nano 3rd Generation when it, and my computer were brand new and this has been a constant also (and it's also common). Sometimes assigning a drive works, but not all of the time.

It's been years, and Apple has had plenty of time to write the software for Windows. When Vista and XP 64-bit came out, iTunes users were left high and dry. There was no iTunes for these and I do believe 64-bit XP users are still up the creek on this one. Now with Windows 7 on the horizon, I wonder what is coming next.

When I wanted an MP3 player, I went with the iPod under the mistaken notion that the most popular player would have the best supported software across the platforms it is sold for. Also, if something happens to your computer and you don't back up (seriously, people, please back up!) you CANNOT load the songs off of your iPod back onto your computer. Yes, there are programs that do allow this, but it is not a functionality of iTunes. Why?

Apple has made enough money with the iPod to pay people to write decent software for its users.

Last edited on Jul 26, 2009



I_thumb_up Apple iTunes is recommended by pitcherday

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I_comment_shdw24 Comments about pitcherday’s Review

 


GarfieldCollector wrote on Jun 29, 2009 at 10:53AM

In response to pitcherday's comment from Jun 22, 2009 at 1:48AM:

I have used iTunes for Music + Movies + Podcasts and now TV Shows too. Some are a little expensive for the movies and such, but I pick and choose what is best for me and what fits my budget now and leave the rest as a wish-list for someday. There are a few TV shows that I download weekly, even though they are on air I do prefer to watch them on my iPhone/iPod while going to bed. I enjoy that more than falling asleep to a big tv that is much brighter and louder than the iPod when going to bed. I started doing this after back surgery since I was staying in bed a lot on weekends and such, and now just kept it as a normal thing.

I personally have had great success with the iTunes software, both on my Tiger and Leopard machines. I have problems with other programs though, you just never know which ones will give you the trouble.

Let me know if you need any ideas, I might be able to help.

Matt

pitcherday wrote on Jun 22, 2009 at 1:48AM

In response to GarfieldCollector's comment from Jun 21, 2009 at 12:44PM:

After reading your comment, I have decided to revise my review to address my main problem with iTunes: the functionality of the software, not the quality or selection of the itunes Store. I know when people refer to "iTunes" they usually refer to the store. I hate the actual program you are forced to use to buy from the store. Hopefully now people will know I have no problems with the content and selection of the Store - as you have pointed out it's the best for the iPod. There are programs Windows users can use for MP3 management so all iTunes interactions are purchases only. I am hoping to find a solution down this avenue. Thanks for your comment.

pitcherday wrote on Jun 21, 2009 at 8:59PM

In response to GarfieldCollector's comment from Jun 21, 2009 at 12:44PM:

amazon.com has a per-song or whole album MP3 downloading service like iTunes. it does not require a membership and i would wager to say that amazon.com is probably less than rarely out of service. when i download from amazon.com into my iTunes library it's practically instantaneous, which it should be. downloading from the iTunes store into my iTunes is at dial-up speed and it hogs my internet connection so i can't do anything else. Apple tells me the newest update solves the problem, but you need a 1.8 gHz processor, which i do not have. so if upgrading past iTunes 8.0 is not an option for you, maybe it's not the best.

GarfieldCollector wrote on Jun 21, 2009 at 12:44PM

iTunes is becoming increasingly difficult to use, but I feel that they are still the best one out there...

They are much more reliable to download from, the servers are rarely out of service [or have trouble getting logged-on]. I have tried others like Rhapsody, Sony Music, Yahoo! Music and several others, but only to incur expensive memberships and problems using the service. If you like variety, then iTunes is great, since they give you a complete source to buy Music, Videos, Movies, Podcasts, and many other fun things.

Just my 2-cents!