Staff
kevin
Chicago, IL

I've finally caught up!

4 star rating

Mac user, tech savvy, not a gadget geek
Pros

    intuitive, browser, maps, fast

Cons
    not 3G, expensive, first generation, no IM

JUL
9
2007
Well, I did it. I bought an iPhone. I ditched my boring Motorola c290 flip phone (read review here). I went from featureless and plain to bleeding edge and beautiful.

iPhone highlights
  • Activation: I was a Sprint customer whereas iPhone is AT&T only, so I had to break contract. I was really pleased with how smooth this process was. All iPhone activations occur through iTunes software. I had a couple extra steps to fill out regarding my Sprint account info. Amazingly, my iPhone was fully activated and my number was ported within the time it took to transfer over 3Gigs of music!
  • Usability: I wasn't sure I was going to get an iPhone until I was able to demo my coworker's phone. I was hooked! Everything just plain works. This is how mobile OSes should have been set up all along. The different programs (maps, web, mail, phone, etc) can be navigated seemlessly with a minimum of clicking. The UI is fast and responsive.
  • Web Broswer: Wow, mobile web surfing is finally usable! The iPhone features a full Safari browser (the same browser that ships on all Macs). You can easily zoom in on sections of the page by double tapping or "pinching" with two fingers. The resolution and readability are better than any other phone I've seen (and my wife has had quite a few smartphones over the years, including Sidekicks and Windows Mobile devices)
  • Maps: The iPhone integrates Google maps. This may be my favorite feature as far as daily use. Search for a business and it pin points it on the map. Click the pin and you can view the website or call them with just one more tap. This is a great and very usable feature when getting around.
iPhone shortcomings

  • EDGE data network: The iPhone supports data connectivity via AT&Ts 2G EDGE network. It is slow...it feels like I'm on a modem. Many people may want to wait for a next gen iPhone with 3G support (more like DSL speeds).
  • Instant Messaging: There is no IM client for the iPhone. This seems like an obvious hole considering that you have an always on data network. The sad fact is this is probably due to AT&T wanting to make $$$ off of SMS text messages. Hopefully we'll see this in a software update.

Notice that I haven't mentioned the keyboard. A lot of people are complaining that without a tactile keyboard typing accuracy will be very poor. From my point of view, coming from a phone with a standard phone pad where I had to multi-tap out my txt messages, the iPhone is so much faster. I'm already significantly faster and my accuracy seems to be pretty good as well.

One other note that I want to make, which differentiates Apple and the iPhone from any of the competition is that they are a software company as well as a device manufacturer. They have an easy intutitive channel for releasing bug fixes, updates, and new software features via iTunes. No other device/manufacturer out there can compete with Apple's ability to release features and fixes for their phones.

In Summary, the iPhone is a radical shift in mobile devices. It's all about the software. Other vendors are going to try mimicing aspects of the iPhone but in typical fashion will miss fire. Apple realizes that the whole package needs to work together seemlessly and intuitively. They've launched a great first generation device. And after years of shunning and ignore the mobile revolution, I've finally found a device that feels right to me.

Last edited on Nov 19, 2007



I_thumb_up Apple - iPhone (8 GB) Cell Phone is recommended by kevin

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I_comment_shdw24 Comments about kevin’s Review

 


andy wrote on May 1, 2008 at 11:12PM

I'm also waiting for the next rev

andy wrote on May 1, 2008 at 11:10PM

I'm just waiting for the next rev

Kristy wrote on Sep 21, 2007 at 10:54AM

My daughter thinks this is what she wants for Christmas so I am reading (and sending her) as many reviews on it as I can so we will know to buy or wait.
Thanks
Kristy

LaurieM wrote on Jul 9, 2007 at 6:52PM

This is a really helpful and informative review. Great job.

kevin wrote on Jul 9, 2007 at 2:40PM

Vytas, that's true...iTunes is really becoming iMedia.

vytas wrote on Jul 9, 2007 at 11:26AM

Apple is definitely great at integrating the user experience across various apps. It's too bad they chose the EDGE option instead of 3G (one rumor is that 3G it too much of a battery hog). I'll wait until v2 comes out. Good review Kevin. I wonder when Apple will rename iTunes to better reflect its current role as the Swiss Army knife (music, video, phone, etc.) of external devices.