Amtrak - train travel Review

I am not a real fan of Amtrak rail travel. Back in January my husband & I decided to take a train ride for our 35th anniversary. Unfortunatly it was the coldest week of the year. We left out of Bryan, Oh, changed trains in Chicago before getting to our destination in Missouri. To start with our train was over 4 hrs late & we were at at an unmanned station. It was a small enclosed glass pavilion. It was heated which was good because windchills were way below zero. About 1/2 way or so into our wait the heat automatically went off & the door was locked from the outside. There was nothing posted that this would happen but at least we were inside. Our stop over in Chicago was almost as bad & we rushed to grab something to eat because our train was scheduled to depart within the hour. That also was late. We arrived at our destination several hours late. Our return trip home was pretty much unchanged. It was so cold in the station & we really weren't given information until almost the last minute that we were being delayed due to the weather. Even though my husband is still a big fan of train travel, I'm just not sure I want to do it again. On a positive note, most of the train staff were quite friendly.