American Family Insurance Review

My parents went with American Family Insurance so when I turned sixteen I also went through the same agent.  Our agent had known our family for about twenty years, we called him by his first name he knew all about us and we knew all about his family.  From the time I was sixteen to when I was twenty nine I had gotten one speeding ticket, get side swiped (not at fault the other car had ran a red light), and hit a deer.  I have always had a pretty clean driving record and I always paid my insurance in full for six months well in advance.  I recently purchased a house and called my agent up to get home owners insurance.  He was not in the office and his extremely rude secretary took all my information and said they would call me back. About an hour later she called me back and said they would not insure me.  I was not given any additional information when inquired as to why not.  In turn I went with a Sentry for my home owners insurance and then switched my car insurance over too.  Turns out my car insurance is now fifty dollars cheaper a month! I have since visited my agent to say hi and find out why but I wont go back I have it much better now!