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I currently have American Family for my car insurance and have since I owned a car. The have had amazing customer service. They are always willing to help you out in any wya possible. They helped my husband and I figure out the cheapest way for coverage while still getting everything we wanted.
i highly recomend American Family Insurance to anyone that is thinking about. Just go for it!
If I haven't covinced you yet, then just call and see for yourself.
NOTE: the reviewer indicated that they are a client of American Family Insurance