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American Family Insurance

American Family Insurance Review



Overall 4.23 of 5 view all 62 reviews




Good agents, poor service and payment on claims
3 star rating

in debt, a low risk investor
Pros

    Smart Agents, Personable, Great attitudes of great agents, Friendly

Cons
    get payment for claim in 2 parts, Non-competitive prices, Underwriting does not look at total BOB

MAY
10
2008

Having to report damage to our home, not a problem.  But actually dealing with getting the money to get the roof fixed, that was a pain in the neck.  American Family wouldn't give all the money for the fix and the company that did the repairs needed 1/2 down to start the job, so it was a touchy time for us to deal with American Family.  We'd change insurance companies, but do not who has better process for claims and getting the money to us.   As far as coverage for automobile, that is better than the homeowner's insurance.  Pretty quick and concise and not really a problem with taking car to dealer or body repair shop to get fixed and painted on time. 

I_thumb_down American Family Insurance is not recommended by rainbow77

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