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Amazing how the points keep adding up when using the card.
Even on short notice, we were able to get free rooms using our points when we had to travel to Branson, Missouri from Los Angeles.
The Hilton HHonors customer service helped when tragedy hit our family and provided assistance in finding a place to stay.
American Express customer service has constantly provided great service. When I found I was billed for products not received and in a situation where I was billed twice.they credited my account until all transactions were corrected.