reviewer
DandSGrandma
923395

AMEX has always done right by us

5 star rating

in debt, Every day computer user, an moderate investor, saving a little
Pros

    Kind people work for them, Nice customer help., Easy online account management, easy access to your account, free money


JUN
23
2008

We have never had a major problem with AMEX, and we have had various cards from them over almost a 25-year period.  Their customer service has always been helpful and polite - and they have REAL PEOPLE answering the phones!!!!  (Yes - you have to go through the computer thing, first!  But I have never had to wait more than a few minutes.....)

Recently, their security office called me to ask about some *strange* activities on my card, and - come to find out - someone had stolen my number!  As soon as I verified that I had not made the purchases, their customer service took over, and took care of everything!

But - that's the kind of service I have come to expect from American Express..............



I_thumb_up American Express - Blue is recommended by DandSGrandma

D
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