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American Airlines

American Airlines Review



Overall 2.69 of 5 view all 75 reviews




I will never fly with American again
1 star rating

budget conscious traveler, love to travel, family traveler
Pros

    some cheap flights

Cons
    Poor Service, No free snacks...not even peanuts, Rude employees, Employees are not helpful and rude

FEB
12
2008
   American Airlines offers the worst customer service ever.  After they lost my luggage, they eventually recovered it, but then put it in some office without even notifying me it had been found.  I stood at a luggage pick up terminal for almost an hour waiting for my suitcase, which had actually arrived on an earlier flight than me but no one had informed me it would not be on the same plane.  After I confonted them about the situation they basically had nothing to say.  "It just happens sometimes" was the response I got!

I_thumb_down American Airlines is not recommended by sigkap722

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