Alltel Review

Overall 3.62 of 5 view all 81 reviews

mommapiep
Gretna, VA

Almost Left but didn't want to.

value conscious, dependent on my phone, cost-conscious, I believe in honesty, budget conscious, not rich, Want what I'm paying for!

Pros

Nationwide plan is great, best price, Call in Customer Service is GREAT!Honest, variety of phones, fantastic customer service, Consistent pricing & charges, best plans

Cons

Broke promises given at local store, Local store workers are NO help., I had to sign a contract, Several dead spots

APR

2008

I love Alltel! I like their phones, I like their plans, but I almost left them recently. All of a sudden I stopped receiving service in my area. Everyone with Alltel around me experienced the same problem I was having , so it wasn't just me. They said it was because they "bought their digital roaming services" from Verizon and they no longer were in partnership with them. BUT I was still being charged full service for a phone I could no longer use at my home. Not only that if the phone ran out of charge, I had to wait till I was in a digital area to get services back like my Text Messaging, Alarm Clock, etc. I called and I went into the offices many times and they kept promising me it would improve, to give it time. Two months later and tonight I am finally able to call out from my house, tomorrow may be a different story. But I'm sticking to Alltel until they tell me they can no longer service my area at all. Alltel has the best plans, very cost efficient and Customer service on the phones is the best! I'm giving you the benefit of the doubt Alltel. Please don't let me down.

Alltel is recommended by mommapiep

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Comments about mommapiep’s Review

You did not have to sign a contract...you had the choice to buy the phone for full price and avoid the contract all together...contract is based upon the price of the phone, if you want the discount you sign a contract SIMPLE...

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Carrier Name	Alltel
Features	3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Conference calling Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Internet access Internet access Internet access Internet access Internet access Internet access Internet access My Faves News & entertainment alerts No credit checks Numeric paging Numeric paging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Walkie-talkie Walkie-talkie Walkie-talkie excellent customer service excellent customer service excellent customer service excellent customer service roll over minutes
Fees	Activation fee Activation fee Activation fee Activation fee Activation fee Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Contract length Contract length Contract length Contract length Contract length Directory assistance Directory assistance Directory assistance Directory assistance Early termination Early termination Early termination Early termination Early termination Early termination Early termination Network free roaming Network free roaming Network free roaming Network free roaming Off-Network free roaming Off-Network free roaming Off-Network free roaming Unanswered calls Use of Minutes and Expiration dates Use of Minutes and Expiration dates Use of Minutes and Expiration dates credit based security deposit unlimited calls
Plans	Data plans Data plans Data plans Data plans Data plans Data plans Data plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Free phone included Free phone included Free phone included Free phone included Free phone included Free phone included Free phone included Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans My Faves My Faves Pay by the month and pay for the phone Pay by the month and pay for the phone Pay by the month and pay for the phone Pre-paid plans Pre-paid plans Pre-paid plans Pre-paid plans Unlimited mobile to mobile