Alltel Review

Overall 3.63 of 5 view all 73 reviews

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poolplayerlady
Winnfield, LA

Alltel is a great provider with good products.

I believe in honesty, married, pc-user, comedy fan, a woman, value conscious, Every day computer user, a person who likes a bargain

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Pros

variety of phones, best coverage

Cons

customer service mistakes, I had to sign a contract

NOV

2007

    In all honesty I have to first report that Alltel is the only cellular carrier I have ever used. Then let me go on to say that I have had an account with them for several years. I live in a rural area, and a common complaint for many people is dropped calls and bad reception. I only know of one small area outside of town where my phone has no reception, and my phone drops less than 1 out of 10 calls.

    I have also heard many friends complain of bad customer service with their cellular companies. The only complaint I have about customer service is that there have been several billing mistakes in the past. It seemed like every month there would be incorrect charges on my account. It was a hassle having to call every month and correct the mistakes. Fortunately I haven't had those problems in almost a year now.

    The great packages are also a big reason why I like Alltel so much. In almost two years I haven't had a bill over $100.00. I never run out of minutes, and I don't have a lot of extra charges on my bill because of it. Also my circle allows me to call 10 people for free, no matter what cellular carrier they use. I can't tell you how much money that program saves me!

    I would definitely reccomend Alltel to my family and friends because they have great service, a lot of cool products to choose from, and great prices on their package options.