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We used to have Alltel when we lived in WV. Then we moved to IN and was always roaming. IN didn't even have a retail store in the state, and we had just bought a new phone that needed replaced.
Anyway in order to keep service we would have to upgrade to an expensive plan. If not they would charge us $200 per phone (x 2) disconnect because we "signed a contract" yet they don't keep a copy of that contract? WTH?
So they can't prove it, yet we still have to pay it. They wouldn't let us out of it, still charged us the $400! On top of that, it took more then 6 months to get my phone back because they lost ours!
BOO Alltel!