Alltel Review

      I am one of those people you would consider to be a textaholic so when I saw that Alltel had a plan that would allow me to send and recieve unlimited text and picture text messages along with unlimited access to the internet for the low price of $19.99 I jumped all over it. I recieved a new phone (Motorola Rckr which I love) when I started my plan up in January 2008. Well  when they say its to good to be true they are right because I have been in to the store, and on the phone with there tech support at least once a week since I have started. I cannot send picture messages and regular text messages don't always go through either. I often hear of picture messages that I have not recieved as well. If I got 55 miles away from my hometown my phone quits working all together, even tho my service plan includes 4 states surronding mine. I was told it was a problem with my pone so they gave me another new one (only 2 months after I bought my original). I started having the same problems again and they told me their MMS washaving issues and would be fixed in about 1 week. I waited 2 weeks before I contacted them again with the same issue, they told me I needed to go to the store and get new software updates on my phone. I did go and I ended up being there for 3 1/2 hours! A 3 hour wait for a 30 min update. The next day guess what....same issues! I call tech support AGAIN, and he said he had no idea what was wrong and its probably my phone. Hmmm.... I talked to a few of my co-workers who have them as a provider and nope..not my phone. They have all had the same problems as me and they have different phones! I give up, no renewal for me!