Allstate Reviews

Overall

3.96 of 5 (by 122 users)

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Allstate Review Summary

Want an insurance company that has a long history for claims fulfillment and customer satisfaction? If you do, then one company to consider is Allstate Insurance, a company that has been satisfying customers for many years. Allstate offers good rates, multi- policy discounts, and quick accurate claims service in the minds of most reviewers. Allstate offers the “Best Insurance for the Best Price” according to some, but there are some Allstate Pessimists who make comments like “Unforgiving…Forgot a Payment Date and Would Not Renew”. However, most reviewers like Allstate and consider it among the better Insurance Companies on the market.

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Allstate Comparison

Most Helpful
Favorable Review

Best Insurance

MAY

2008

I've been with Allstate insurance for over 5 years & have always been treated well. The 1 time I've had to file a claim, it was handled as quickly as possible. The claims adjuster kept us informed by phone as well as with a letter back-up. I've found them to always … read full review »

on a strict budget

angelk2000
Chesapeake, VA

Most Helpful
Critical Review

We Were Not In Good Hands, Can I Rate 0 Stars?

MAY

2008

My husband and I had been Allstate customers for about 15 years. When we first got married they had the best rates and we just stuck with them through the years. Every so often, I would check rates and they either couldn't be beat or was so close that is wasn't worth the bother to switch. —… read full review »

on a budget, safe driver

BayouBengal
Greenwell Springs, LA

Allstate Ratings and Reviews

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helpful
votes

DON'T GET WHOLE LIFE INSURANCE!

A realist

SEP

2007

Lincoln Benefit Life — 2940 South 84th Street — Lincoln, Nebraska 68501-0469 — www.accessallstate.com — — I signed up for a term life policy 4 years ago that was supposed to be switched to a "whole life" policy after the first year. The way it was explained to me (because I didn't even want to sign up for the term because it was too expensive - $1200) was that after the first year I could switch to the whole life policy which cost $5000 and get a credit for the $1200 for the first year which is what I did. The insurance broker faxed me over the pages on a rush… read full review »

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gbarney04
Old Greenwich, CT

helpful
votes

Always looking out for our needs

an moderate investor, an aggressive saver

MAY

2008

Our Allstate agent is the most helpful and friendly person I've dealt with. I never wait to speak with him and he's always responded to my emails promptly. I was shocked when our payments have reduced the last three years in a row and he's always looking out for additional discounts for my family. I've been loyal customer for over 15 years and don't have any plans on changing. —… read full review »

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sdr002
Katy, TX

helpful
votes

Feel very comfortable in Allstate's hands...so far

on a budget, a safe driver, an aggressive saver

MAY

2008

Bottom-Line: Like I stated from the outset, insurance is a necessary evil, but we have always been in good hands with Allstate. — Insurance, it is a necessary evil. Car, life, accidental death, home, apartment, condo, and health, the list seems never ending but, again necessary in today's ever increasing complex world of life and finance. — For auto and home, we are covered by Allstate Insurance Co., a concern we have been with for the last 10 years for Auto and renters or condo. We have had one agent throughout this period and he has served us well. We don't… read full review »

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TheBard
Aurora, IL

helpful
votes

I have never had a problem with Allstate

on a budget

MAY

2008

I have had Allstate auto insurance for 17 years. I have never had a problem with them, but I have never had a claim. They are always helpful when I call, but I recently found out I was entitled to a homeowner discount that would save me @$60 a year. This is something I feel should have been caught many years… read full review »

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ROBIN1123
Largo, FL

helpful
votes

happy customer for almost 20 years

A realist, paying cash, an animal lover, comparison shopper, safe driver

MAY

2008

We've had our cars insured with Allstate for a long time now. The most recent claim was in 2007 when our sons truck caught fire. The fire happened on a Saturday. I called the claim in that day and an adjuster was at our house on Monday. Everything went smoothly the adjuster explained all details to us and our check came in the mail the following Saturday. Wow, was our response. We were quite happy. — We've had both homeowners and auto with Allstate for 15 years now. Our rates are competitive and we have no complaints now. —… read full review »

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Lchilton
Hesperia, CA

helpful
votes

Service that is above and beyond

saving a little

FEB

2008

Allstate insurance company has treated me so great over the past several years that even when I hear all the commercials about going online and maybe saving money it does not even interest me. My agent is so personal and extremely helpful in all areas. When I needed to begin investing he had someone talk to me to make sure I knew how I wanted to do it. When the insurance rates changed he notified me right away and got me into the coverage that would fit me the best. I would highly recommend Allstate to anyone looking for… read full review »

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puckhead12
Godfrey, IL

helpful
votes

Best Insurance Co out there.

fairly internet savvy, in debt, safe driver, an animal lover, A realist, comparison shopper, saving a little

FEB

2008

I've been with Allstate insurance for over 25 years & have always been treated well. The few times I've had to file a claim, it was handled as quickly as possible. The claims adjuster kept us informed by phone as well as with a letter back-up. I've found them to always play fair. I may not have liked the desicion but it was a fair desicion based on the law. I know have vehicle as well as rental insurance. I had house insurance at one time & they paid twice to replace my storm damaged roof with out any head… read full review »

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sautchie
Sheridan, CA

helpful
votes

Hands-down, the best customer service we've had.

on a budget, an moderate investor, saving a little

MAY

2008

We use AllState for our home owner's and vehicle insurance. Because we do this, we get a substantial discount, which is a big help for our budget. Our local AllState agent is available to answer questions at any time, and we have had a very cordial relationship with his staff for the past three years. Any time we need them, they are johnny-on-the-spot. They've gone above and beyond the call of duty to help us out whenever we've had questions or needed to make policy changes. Simply fantastic customer service. —… read full review »

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JChancey
Chelsea, AL

helpful
votes

Affordable & great customer service

on a budget, an aggressive saver, on-the-go, value conscious, a woman, a music lover!, love to travel

MAY

2008

When shopping around for my first car insurance, I received the lowest price quote from Allstate. I had been continuously insured under my father's insurance for the 5 or 6 years prior to signing up for my own with Allstate. I pay less than $400 a year for my car insurance; this is more toward the basic end. The local customer service agent helped my father and I extensively, contacting us many times with more information and answers to our questsions. I highly recommend Allstate for car insurance.… read full review »

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Clarcqgirl
Rochester, NY

helpful
votes

Rates going down

on a strict budget

MAY

2008

In these times when everything else is going up in price we just got our new Allstate bill and was lower. They give reductions for paying on time in a consistant manner and for staying with them. They are certainly worth checking out. When we compared policies and prices 6 months ago Allstate beat the other companies rates this included Progressive and… read full review »

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lcbowman
Boise, ID

helpful
vote

Tripled my rates after six months....with zero claims

a woman, Budget Conscious

MAY

2008

We went with AllState after moving to Florida. The agent offered me a decent rate and her office was convenient to my home. I was satisfied. After all, All State is a reputable company, right?? — Wrong! After six months, the agent called to inform me that the automobile rates were going to triple. We had filed no claims. She said they were changing the subsidiary of All State that wrote coverage in this area. — Sorry. That was enough to turn me off completely. Even though my own brother is an All State Agent, I would never give my… read full review »

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viewkgr
Boca Raton, FL

helpful
vote

Everyone has their own experience

paying cash, on a budget, an aggressive saver

MAY

2008

Before being a full time mom, I worked for State Farm for 10 years. I have had both State Farm and Allstate insurance for car and auto throughout the years.......but with Allstate the most. Currently, we have auto and home with Allstate and life insurance with State Farm. Our agent with Allstate is much better than our agent with State Farm. Lee Biel makes it a habit to call us personally at least once a year to do a "family check up" - but we both now it is a ploy to sell me something else - but the point is, he calls himself. State Farm (the ones that I have… read full review »

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MommaHunt
Cumming, GA

helpful
vote

My interest rate literally doubled!

on a budget, an aggressive investor, an aggressive saver

MAY

2008

I had Allstate as both my home and auto insurer for the past 4 years. My agent was pretty friendly and professional and had no problems with them until just the past few months. I had a small fender bender (seriously, it cost just about $1000 to fix the other car). Since my deductible was only $500, I decided to report the accident, thinking that we were both at fault. Not only was it determined that it was 100% my fault, but Allstate decided to double my premiums (which increased $700 for 6 months!!) and said that my rate would go up that much for the next 3 years. When I called and asked… read full review »

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fluxmaster
Los Angeles, CA

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