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Alstate. I guess you are in good hands if you are their client but when one of the clients is in the wrong they are absolute jerks to deal with.
My wife was hit from behind by a young man that was speeding and joy riding with daddy's car. My two shildren were in the car also. The daddy was insured by Alstate. The young man was ticketed and it was obvious that he was in the wrong. Alstater claimed that my wife was not far enough into the stop lane therefore was partially in the wrong. I have never seen a company that can give you the run around like these guys can. They must have a class on how to mess over anyone that comes against them. The adjuster had the guts to actually say to us the if we had Alstate we would not be having this problem because they would be fighting for us. He said it was his job to fight for the client even if they are wrong. Of course nothing was recorded but the police officer said that he had been involved with other situations that involved Alstate and they were all pretty much the same, Alstate client at fault and Alstate insurance trying to blame the other person and dragging their feet so the person would settle for much less. If you have Alstate insurance you are probably loving their services like I noticed many of you saying in your reviews but you have not had to deal with them from the other side. The are shady and dishonest when it comes to dealing with claims from accidents involving their clients. It is not about protecting their client it is all about not paying what is owed.
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