Alliant Credit Union Review

-Alliant reports its members when 30 or 60 days behind on a payment (more like a mega-bank than a member-owned credit union), harming the member's credit rating needlessly (vindictively?).
-If you overdraw their check card (how is that even possible?), for six months they hold all your check AND CASH deposits for days before they let you use the funds, making it even harder to cover your checks and make payments. This is after already paying expensive penalties. There is no explanation for this, it's just to punish the member.
-If you are late on a loan payment, they cut off your access to making future payments online or via ATM. That's right: instead of helping you, the member, catch up on a late bill, they actually go OUT OF THEIR WAY to put you farther behind.
-Alliant engages in the despicable practice of "universal default' by which banks use any negative credit activity, even if unrelated in ANY WAY to your relationship with them, as an excuse to raise your loan or credit card interest rates.

-Alliant customer service personnel are quick to explain that they have no choice but to do the above, yet no one at Alliant can explain any of the above policies: either why they exist, or how they benefit the membership in any way. Don't take my word for it; just call and ask them. The closest they come to an explanation is an almost gleeful, 'because we can.' Then ask any other credit union their policies. The difference is clear.

A credit union is supposed to help its members build and maintain good financial and credit health. Alliant Credit Union goes far out of its way to do the opposite. In my nine years' experience with Alliant, no one, and I mean NO ONE at Alliant is accountable to the member.

On the other hand, I understand that if you have $10,000 to invest in a cd, they pay marginally more than some banks.