Allegiant Air

Allegiant Air Reviews



Overall 2.5 star rating2.40 of 5 (by 25 users)



Allegiant Air Review Summary

Shopping for discount airfare? Then consider Allegiant Airlines, a budget- priced airline that offers service to a limited number of markets. Allegiant Airlines is a discount airline that is best- liked by reviewers for its low flight prices. This airline also offers a friendly staff and on- time scheduling. Allegiant Airlines is a “Very Friendly Airline and Great Prices, Too”, but other reviewers have left comments like “Gonna Give Them One More Chance” and “The Worst Customer Service”. The complaints leveled toward Allegiant Airlines include its limited service, frequent schedule changes, and the difficulty in calling customer service. These many pros and cons lead to an overall rating of average or below, making Allegiant Airlines a questionable, inconsistent Airline that isn’t sure to satisfy.
12% of people rated Allegiant Air as 5 stars
12% of people rated Allegiant Air as 5 stars%
12%
20% of people rated Allegiant Air as 4 stars
20% of people rated Allegiant Air as 4 stars%
20%
12% of people rated Allegiant Air as 3 stars
12% of people rated Allegiant Air as 3 stars%
12%
8% of people rated Allegiant Air as 2 stars
8% of people rated Allegiant Air as 2 stars%
8%
48% of people rated Allegiant Air as 1 star
48% of people rated Allegiant Air as 1 star%
48%
48% 48% of people recommend Allegiant Air 52% of people don't recommend Allegiant Air 52%
 

Allegiant Air Comparison

4 star rating Most Helpful
Favorable Review
SEP
22
2008
I flew Allegiant Air in Sept 08 from Des Moines to Las Vegas.  I appreciate the direct flight and not having to do the connect routine.  The employees as a whole were friendly, and even had one cracking on a co-worker--all in fun.  The flight I was on was almost all Iowa State Cyclone fans flying... read full review »
reviewer
budget conscious traveler

Herdcyclone
Roland, IA
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1 star rating Most Helpful
Critical Review
DEC
18
2007
I would not recommend this airline to roadkill!!! They advertise $39 flights each way per person from Greenville-Spartanburg to Orlando. Well folks, that's not Orlando International, it's Sanford Airport an hour away so then you have to have ground transportation and of course you're headed to Disney... read full review »
reviewer
pleasure traveler, appreciative of good service

jwsmom
Reidville, SC
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Allegiant Air Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 25 sort by: most helpful | date | rating


7
helpful
votes

MAR
12
2009

I read a review on here where someone ranted about being delayed and etc. While I feel their pain.. honestly, if you are staying in a resort and paying for an hour towncar ride, etc.. this probably wasn't the airline for you.

Having said that.. Allegiant Air is a LOW COST air carrier. And they are able to offer you discounted airfare, by saving money in different ways. One of those is cancelling flights that are nearly empty, perhaps (it never happened to me, but someone ranted about it).

They also mentioned the aircraft was noisy. I couldn;t tell. There were so many kids on the plane, that I couldn;t...

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5 star rating
urbangirl
Dallas, TX



5
helpful
votes
pleasure traveler, budget-conscious traveler, love to travel, world-traveler, expecting good, fair service, into trying new things

NOV
13
2007

Allegiant Air is a fairly new, small airline that specializes in regional flights.  They just came into the Eugene airport with flights to and from Las Vegas.  With prices from $69 per person each way, their fares came in very much under the normal $140 per person on other airlines.

Service is very limited;  there is a single flight each way on Sunday and on Thursday, so you have to decide on a weekend or weekday stay-- but at the flight prices, you can easily afford a few nice nights in Vegas.  We chose the Sunday through Thursday stay, since hotel rates are lower during the week.  SPECIAL...

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4 star rating
dribini
Eugene, OR



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4
helpful
votes
budget conscious traveler, tired of airport hassles

SEP
9
2008

I never heard of this airline until I had to fly to Orlando one-way. I found this airline on one of the travel sites and had to check it out.  $29.00 to Orlando!!!  Well, not quite... everything is carte blanch.  Be sure to read the FAQ section on the airline site.  I found it saved about $10 to go to the local airport and book my tickets.  I prepaid for checking a bag and did not prepay for seat location.  The agent told me if I got to the airport 2 hours early I would have no problem getting adjoining seats.  All in all, $94.00 for two people and I thought that was a steal.

When I checked...

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5 star rating
reviewer
biloxilion
Biloxi, MS



4
helpful
votes
budget conscious traveler, business traveler, family traveler

JUN
27
2008
Allegiant Air... Never Again!

I have never before seen such a poorly managed AirLine. My first experience with flying Allegiant Air will be my last (unless I have all day to spend in the airport for a 2 hour direct flight).

First, my flight outgoing from Knoxville, TN to Orlando, FL was delayed an hour and a half waiting on a plane. Then, one week later my return flight was delayed two and a half hours because they didn't have enough planes to get everyone waiting in the airport to their destinations. The gate agent came over the microphone and announced that our plane had been given to another...

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1 star rating
reviewer
auser516
Knoxville, TN



4
helpful
votes
business traveler

MAY
10
2008
It is strickly an us against them airline. There is no effort toward customer service and if anything goes wrong, even if it is their fault, you are on your own.
If you think it's like a bus or a used car lot you will be more prepared for the harsh reality.
When comparing prices to other airlines don't forget to look at all their hidden fees.

1 star rating
reviewer
pat11
Jim Thorpe, PA



3
helpful
votes
budget conscious traveler

JAN
2
2009
I am stunned by the scheduling practices of this airline. Several months ago, my parents purchased 2 tickets on Allegiant Air from Peoria IL to Mesa AZ leaving today at around 8pm. About a week ago, they went to confirm their arrangements. Online, the scheduled departure was bumped up to 11 something AM.

Seeing as this was a huge change (8 hours) that also impacted their bus reservation to get to Peoria, they called Allegiant. The first person they spoke with told them that the computer was wrong and that there had been no change in schedule. Uneasy with this answer, my parents called back...
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1 star rating
reviewer
Mannk
Batavia, IL



1
helpful
vote
budget conscious traveler, flying solo

AUG
31
2008
Decent price from Knoxville direct to Fort Lauderdale, however, be prepared to mind your P's and Q's when dealing with this airline.  Their check-in desk closes 45 minutes prior to departure (no exceptions) and there are no automated kiosks for self check-in.  Have your boarding pass printed beforehand, otherwise, you are not getting on their plane if you are running late (as I was).  Calling customer service to inquire about re-booking or rescheduling was met with a representative with an attitude and obviously annoyed at having to "help" a customer, i.e. having to do her job.  I come from... read full review »
2 star rating
reviewer
bburton81
Knoxville, TN



1
helpful
vote
budget conscious traveler, love to travel, family traveler

JUL
15
2008
Even though Allegient Air is a pretty cheap way to fly, there are a few things that they still need to work on.  I have flown a couple of times with them.  One of the flights were cancelled and the other was delayed, and it wasn't due to weather conditions.  They also charge you for drinks, etc onboard.  Thats where the difference in the airfare price goes.  However, their staff is very courteous.
3 star rating
reviewer
absolut1555
Las Vegas, NV



1
helpful
vote
family traveler

JUL
21
2009

My wife and her two sisters secheduled a roundtrip trip from Phoenix, AZ to Medford, OR.  The flight was delayed because of "mechanical problems".  They finally ordered pizza which was cold and then provided soda pop in very small cups.  The outgoing flight should have arrived in Medford at 7:10pm.  It did not arrive until about 1:30 AM.  It was the last flight at the Medford Airport but they could not quickly unload the luggage so everyone could go home.  My wife's luggage was no where to be found.  She was about to report it lost when it came up the baggage ramp.  No other baggage had...

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1 star rating
reviewer
BorisBadinoff
Mesa, AZ



D
fun loving, budget conscious traveler

NOV
18
2009

Phoenix/Mesa airport (where Allegiant flies in AZ) is tiny. Smaller than a Kmart. I've been to bigger houses.

On Monday last, my 82 year old mother and I arrived at said airport, turned in our rental car, and lined up to check into our flight back to Rockford, IL. The line was fairly long (2 flights checking in) and there was only one agent taking customers.  We waited for at least 10 minutes. When we finally made it to the available agent we were informed that our flight check in had "closed," which apparently happens 45 minutes before take off time, some 7 minutes before we arrived at the counter. ...

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1 star rating
reviewer
Norimakke
Washington, IL



D
budget conscious traveler, into romantic getaways, business traveler, family traveler

APR
25
2009

We purchased a package that included show tickets.  We were surprised that the package price didn't include about $200-$300 in extra fees and charges.  Also they screwed up on not one but two show ticket schedules.  They pitched a shuttle service as being a better deal than a cab ($28.00 round trip), but it was actually higher than cab fare one way.   They didn't submit our room request to the Motel.  They told us too bad when they scheduled one set of tickets for the day before the date on our itinerary-we would have to request a refund later they couldn't fix it.   When I emailed them about...

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1 star rating
reviewer
jzsunshine
Kennewick, WA



1
helpful
vote
budget conscious traveler, into romantic getaways, love to travel, business traveler, flying solo, family traveler

DEC
15
2008

I flew with Allegiant from Bellingham Washington to Las Vegas in Late October/08. Not only did they allow several severely intoxicated passengers to board my flight but they sat them in the EMERGENCY EXIT row! They yelled and screamed proffanities the whole way and the staff kept serving them alcohol. The flight attendants were like meek mice and said nothing even though they could see the other passengers were fed up with this torture. They walked past me sitting there with my fingers in my ears and did nothing - said nothing - did not ask me if I was okay. This airline should be fined and put...

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1 star rating
reviewer
hotrodmomma
Los Angeles, CA



D
business traveler

JUN
13
2009

I tried them the last time I went to Las Vegas.  There are no other nonstops to LV from Colo. Spgs. CO and it's an immense convenience not having to fly 30 minutes to Denver just to connect with a flight to go to LV.

The time I flew with them I made the arrangements on line.  BE ADVISED MANY OF THEIR CHARGES DEFAULT TO AUTOMATICE BILLING.  Example: The block for "checked bagge" is automatically checked for both flights at a  charge of $30.00 for 1 bag round trip. I didn't notice this until finalizing my reservation. I let it go and figured I would tell the agent at check in that I'd be doing...

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2 star rating
reviewer
Tamose
Colorado Springs, CO



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