Close to decent, but read the fine print!
budget conscious traveler, flying solo
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AUG
31
2008
Allegiant Air —
Decent price from Knoxville direct to Fort Lauderdale, however, be prepared to mind your P's and Q's when dealing with this airline. Their check-in desk closes 45 minutes prior to departure (no exceptions) and there are no automated kiosks for self check-in. Have your boarding pass printed beforehand, otherwise, you are not getting on their plane if you are running late (as I was). Calling customer service to inquire about re-booking or rescheduling was met with a representative with an attitude and obviously annoyed at having to "help" a customer, i.e. having to do her job. I come from a customer service background and find this sort of treatment abhorrent. Read the fine print, because if you miss your flight (which I suspect Allegiant is banking on) you cannot just "catch the next flight", you will buy a new ticket or you will not fly. No refunds of any kind, no exceptions. Their terms and conditions is littered with hidden charges and rules and regulations of a proportion I've not come across except in government documentation. Bottom line, you get what you pay for. Not recommended, unless you're prepared to go through Allegiant Air Passenger training on how to not get screwed.
Allegiant Air is not recommended by bburton81
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