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Alamo do not offer pick up service, and I had to take a taxi from the hotel to their rental office. Trips to Disney Anaheim and San Diego Seaworld. Staff didn't advice there is a price difference if I check the car out from Anaheim and return it at San Diego. Needed it a car seat, and staff brings the car seat to the office but not to the car, then proceed to give me the wrong parking number. I had to carry the carseat all over the parking lot looking for the car in 100* temperature, then spent another 10-15 minutes in the heat trying to figure out how the carseat works. No walk -thru on the car to check for any existing damages on the car, so be sure to bring camera just in case.