Alamo

Alamo Review



Overall 2.48 of 5 view all 42 reviews
 




reviewer
Roget168
Bothell, WA

Alamo is terrible

1 star rating

family traveler
Cons
    savings can be illusory, "hidden, No customer pick up, unhelpful customer service

APR
25
2009

Alamo — 

Alamo do not offer pick up service, and I had to take a taxi from the hotel to their rental office.  Trips to Disney Anaheim and San Diego Seaworld.  Staff didn't advice there is a price difference if I check the car out from Anaheim and return it at San Diego.  Needed it a car seat, and staff brings the car seat to the office but not to the car, then proceed to give me the wrong parking number.  I had to carry the carseat all over the parking lot looking for the car in 100* temperature, then spent another 10-15 minutes in the heat trying to figure out how the carseat works.  No walk -thru on the car to check for any existing damages on the car, so be sure to bring camera just in case.



I_thumb_down Alamo is not recommended by Roget168

2
helpful
votes
Did you find this review helpful?
 
 
 




I_comment_shdw24 Comments about Roget168’s Review

 


OldHippie wrote on Apr 25, 2009 at 10:27AM

DANG! They didn't even install the child's seat for you? What ever happened to customer service?