Alamo

Alamo Review



Overall 2.48 of 5 view all 42 reviews
 




reviewer
drorca
Conshohocken, PA

Avoid at all costs

1 star rating

budget conscious traveler
Pros

    you have other choices, use them

Cons
    Dirty cars, Worst car rental everything, unhelpful customer service, Incompetent operations, rude employees

OCT
7
2009

Prepay, a scam, not honored. Reserve ahead of time, not honored so you wasted your time. Everything online on their website is a lie. Baggage claim service desk broken. Kiosk for speed, broken, Customer service manned by scam artists who will do anything to swindle you out of your reserved price, must be on commission only. Lying, standard operating procedure even about mpg. Blame sudden increase in prices on "taxes" which were already included in your quote. They will laugh in your face if you complain b/c they are not disciplined by management for lying and crappy service, they are rewarded. You will pay more than you agreed to or you are not getting a car and cars at SeaTac are scarce. The car you get will be dirty inside and broken despite less than 30K. If you call to complain, a robotic person will deflect your comments with platitudes, nothing changes there, customers are always wrong and will never get any refund no matter what paperwork you provide, this is the management style if you read reviews of SeaTac Alamo. If you email complaints, you'll get a form letter response which after a bunch of those tells you to call so they can laugh at you directly. Very nasty, do not care about building customers, only stealing your money and lying. I will never rent from Alamo anywhere, worst car rental experience in 25 years. AVOID ALAMO SEATAC AT ALL COST



I_thumb_down Alamo is not recommended by drorca

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