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Continental Airlines
There are many advantages to living in Houston and one of them is that Continental Airlines offers many non stop flights from Houston to were I want and need to go. Much of our family lives in Ohio and without Continental Airlines it would be difficult if not impossible to see our family (with them traveling here or us traveling there) as often as we do. My daughter has flown using their unaccompanied minor system (which is expensive but never messed up); I have flown alone with two preschool children in tow and so far every experience has been excellent.
What I like about air travel with Continental...
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Delta Airlines
Delta was the cheapest airline to fly to New York from Heathrow this November and I bought two tickets and prayed. I needn't have worried. Very efficient check-in, early boarding, on time departure, friendly staff, plenty of legroom, modern, clean interior, early landing, no problems with baggage, on both the outward and return journeys. I will definitely fly Delta again: what value for money!
Midwest Airlines
Just wanted to leave a nice word for the Midwest Air staff who retrieved my shopping bag from the DSM-MKE flight this past Sunday.
I forgot to grab my bag full of gifts and some nice personal items from under the seat in front of me and realized what happened when I was already in NYC. I called immediately and, disheartened not to hear a live person's voice on the lost-and-found number, left a voicemail with my info. Well I got a call back Monday morning. Cindy from MWAir confirmed the item description and I have received my bag today.
I've had jewelry stolen from my checked baggage while flying...
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Jet Blue Airways
I love the service, in flight television, and coffee. Most of all, I love the fact that they treat the passenger like a person, not cattle and have enough legroom for a man of over 6' to sit comfortably.
If JetBlue flew into my native Philadelphia (PHL), I'd fly them at least 8 times a year.
US Airways
When I first started flying US Airways in & out of DCA in the mid 2000's, it was a pretty basic airline. Not that bad. Since they merged with America West, god help them. Let me count the ways of how this airline sucks:
1. Totally uncomfortable - they make it impossible for any coach passenger over 5'10" to NOT walk away with knee injuries. Since they cram the planes full on almost all the flights, good luck getting an empty middle, a bulkhead, or exit row to stretch out in.
2. CHEAP - They charge you for bags, blankets, food, and even tried to charge you for soft drinks. They did away...
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Continental Airlines
When I travel, I always try to find a Continental flight because I know that most of their flights are on-time and reliable. I also find their seats to be a little roomier. I recently flew American Airlines because it was more convenient, but was surprised at how CRAMPED the seats were! In an airplane, when traveling with a lap child (child under 2 traveling on my lap for free), every inch of space counts -- big time! We are very nearly always treated courtesly, although some of the flight attendants seem to be getting a little bit of an attitude, like "we're better and we know it". It's...
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South African Airways
The planes are decent but their customer service is not just poor but downright scary. My daughter tried for 4 hours to get her flight changed in ZA but kept getting put on hold and having the phone connection drop. I then tried from the US. The first time I was told that their systems were down so try again later. When I did get through I was told that to charge me for the additional fee I had to FAX them a copy of my credit card, a picture ID, and a form with all sorts of personal information. Can you say perfect ID theft? I would not use SAA until they leave the 1980's and join us...
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Continental Airlines
During this year I flew to Las Vegas and Boston. We were served breakfast (cereal, milk, banana) on both flights. Wasn't exactly a five course meal but was good enough to last the rest of the flight. I loved the fact they offered a red eye flight back from Vegas, gave us more time to party! On the flight back from Boston we got a warm ham sandwich, a salad, and candy. Again very filling to last the rest of the flight. The only downside is they only offer meals on flights that are during breakfast/lunch/dinner hours. Usually when you book your flight it shows if meals are offered. Now that they...
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