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AirTran

AirTran Review



Overall 3.28 of 5 view all 57 reviews




Will never fly with AirTan again
1 star rating

love to travel, a frequent flyer
Pros

    Low price

Cons
    bad customer service, not children friendly, They overbook

JAN
2
2008
I had a horrible experience when flying with my wife and my 2 kids (2 &
6). We got seats only at the check in and then it appeared that all
our seats were middle seats. They expected the 2 kids not to sit next to
their parents!!! Before we boarded they told us that they cannot do
anything about that and the flight attendant inside the airplane will take
care of it. Inside the plane they said that we should take off this
way and then they will see if they can change the seats. We said we would
sue them and then one of the flight attendants said she does not want
to travel with us, so they took us off the flight (without our luggage
of course) and booked us to the flight on the following day. They may
have low prices but it just is not worth it. We are frequent flyers -
and never had such a terrible experience.

I_thumb_down AirTran is not recommended by shmuelko


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