AirTran Review

I will never fly with them again!
They may have great prices but the worst customer service ever.

I have a 3 year old daughter and my husband is in a wheelchair. We had a 30 minute passing time between our flights and missed our plane because of them!!! The pilot said he had called ahead so they can have a wheelchair waiting for my husband when we landed. We ended up waiting 20 minutes after the plane landed! We got to our gate and missed our plane. It could have been prevented! How? They could have had the other plane wait and the wheelchair should have been there waiting for my husband! Not only did we have to wait another 3 hours for the next plane, they put us in the exit row seats!!! Hello IDIOTS, I have a 3 year old daughter and a disabled husband, how the hell are we going to help others if the damn plane crashes! We had to wait for other passengers to be seated and asked if it was ok for them to switch seats. My daughter, being two and having to pay for her seat, didn't even get her own seat because she would have been seperated! We paid for an extra seat for NOTHING! Worst customer service ever! If you are traveling alone then it's ok but I had no idea that their service was this bad. I didn't know service could ever be this bad! Cheating our paid seat and then maiking over 3 mistakes.

Most Horrible Airline created!