Aflac Review

When they came to my worksite it was very easy for me to see the "value" in their products. That held up until I checked the competition and had a claim to file.

Most of the companies that offered supplemental type products were in a different world as far as price. Some more than half the price. I think Aflac is so big because they appear to flood the market with "agents". I never saw the same agent twice.Our human Resources said they would have 3 different people call on the business every week. Even after we were an account.

I fell and broke my arm. First thing I did was attempt to call the person that had sold me the policy. They were no longer with the company. I found a number in the phone book. I was only able to get hold of a girl that answered the office phone. She was not an agent. She informed me it was my job to go online and file my own paperwork. REALLY!!! I am paying good money for a product that I assumed would have some degree of service. I was wrong.

I did get my claim paid. It took six months. Six months of countless phone calls, faxes, mailings, and revisiting the doctors office to get paperwork filed. I recieved a check for $320. The policy cost $289 annual.