Advantage Rental Cars Reviews

I made reservations in later October for a vehicle that would be picked up in late November. I called the day the car was to be picked up and the lady I spoke with said that everything was good to go, nothing had changed, etc. Once I got to the airport to pick up the rental I called the Advantage office to have someone send a shuttle. The lady informed me that the reservations had been switched to Alamo. Once I got to the Alamo office the price was outrageous! But that's not Alamo's fault for being ridiculously overpriced. I immediately called Advantage customer care and spoke to a man that told...

I travel often to see my family across America, so I rent a car each trip. Recently I flew to Colorado Springs where I rented from Advantage. I called to rserve the car, explaining that I NEEDED a car that would get around in snow. I was told that the SUV's were not available, but that I would be given a Sebring or another similar car that will drive comfortably in snow. when we arrived, we were given a Hyundai, which I questioned. I was assured that it was front wheel drive and would do fine. We had to have help getting into my daughters driveway, the snow was not deep (yet).  the car would...

$106 a week for a car from Advantage Rent a Car in Cancun sounds like a great deal?

You will not think so when at the end of the week you walk out of their office with a bill for $420.

How does a $106 a week "deal" turns into $420?

Easy.

First they'll "shuttle" you in an unmarked car to their dingy and isolated office in the middle of no-where, where you'll be notified that the advertised deal does not include the "mandatory" third party liability insurance of $14 a day (the highest on any rental company).

Then, when you have no choice and no where else to go,  they'll inform you of...

Update - I did hear back from Advantage - they refunded the extra day and the gas charge.  So my opinion has gone up - hopefully, they will be clearer on their extra charges, and do a little more customer service training.  I guess I would recommend Advantage to a friend - but with warnings!

I rented a car from Advantage at DFW for 4 days.  Their estimate was for $24 a day, with the notification of "Extra hour $15, extra day $99.99"  I returned it 3 hours late - to my surprise they charged me $99.99!  I called and they said anything over 59 minutes is an extra day.  I asked why they even...

ADVANTAGE RENTAL CAR.

I rented a car for a week and when I returned it I forgot my GPS inside it. I know I forgot it in the car because I used it to drive to the drop off destination, Denver airport in Colorado.
I called the day after (Saturday morning) and they asked me to call again on Monday because there were nobody in the Lost & Found department. Long story short, on Tuesday they responded my call telling me that my GPS was not there, and since they were unable to have a record of all the people who interacted with the car (received it, cleaned it, etc), no actions will be pursued to clarify...

Do me a favor...please do not rent a car from Advantage. My husband and I had the unfortunate experience of trying out this rental car company for the first time on our trip to Denver (DIA) and will NEVER use them again. My husband reserved a car online...which was a completely different size/model/make of car than what they gave us.  We were supposed to get a sedan and instead got a compact. When we asked for another car...we were told that there were no other cars available....though the lot was full of cars outside. Then we approached the car, it had horrible scratches, scrapes and dents...

We rented a convertible through Advantage.  While standing in line, the guy in back of me was on the phone telling someone he didn't get the car he rented, so I was not feeling comfortable already.  Sure enough, they did not have a convertible for us.  The agent said they had a car with a sun roof, and we could call the next day to see if they had a convertible returned. We would be miles from any Advantage car rental, so calling would be useless.  We took the car he offered, but it was a Suzuki something, with NO sunroof.  More of an SUV than a convertible, and BLACK.  It felt like we were...

We had a lot of travelers and luggage so we got a minivan..the person at the desk didn't know how to type and took a half hour to type in our info.  Then handed us keys and sent us into the pitch black parking lot to find our own car.  The first van was filthy all over inside and out and had dents, scratches, and it looked like someone spilled crap all over the carpet.  We demanded a new one.  At first it looked fine...it was dark out and was a black car.  It ended up having dents, scratches, the molding around the inside of the window was hanging off and it was filthy all over, and had...

They informed me that my personal car insurance (issued in another state) was not recognized in the state of Nevada and that I had to purchase their insurance.  Which cost more than the rental of the car did!!  I contacted the Insurance Commisioner for the state of Nevada and he said that is FALSE!  I'm angry that they take advantage of weary travelers!  Other than that issue the whole process went smoothly and we enjoyed the car.  ANY future business with a car rental agency and I will be ready for battle if they ever tell me that again!  So beware and tell everyone you know of my experience. ...

On Orbitz, Advantage offered far and away the best price. But when I got to Cancun, they said the car I rented wasn't available, so (unlike reputable companies like Hertz and Avis) they'd charge me for an upgrade (since "it isn't [our] fault"). Then, there was "mandatory" insurance I had to buy (I couldn't rely on my credit card's insurance.) In all, they want three times more than I had expected to pay. I heard them giving the same story to two other families.

I refused, went back to the airport, and was lucky enough to get a car from Avis. STAY AWAY FROM ADVANTAGE!!

Renting with Advantage Rent a Car always leaves me wanting to return to them for more travel opportunities.  They increasingly continue to better the deals and they upgrade without charge if desired vehicle is not available.  A continued good business that I look forward to using more often.