reviewer
rockie0909
Manitowoc, WI

Got more of a hearse than a convertible we had rented!

2 star rating

family traveler
Cons
    car not what I reserved, substitute car not what promised

APR
12
2008

We rented a convertible through Advantage.  While standing in line, the guy in back of me was on the phone telling someone he didn't get the car he rented, so I was not feeling comfortable already.  Sure enough, they did not have a convertible for us.  The agent said they had a car with a sun roof, and we could call the next day to see if they had a convertible returned. We would be miles from any Advantage car rental, so calling would be useless.  We took the car he offered, but it was a Suzuki something, with NO sunroof.  More of an SUV than a convertible, and BLACK.  It felt like we were driving a hearse. (Do they actually even carry convertibles in their fleet, or just pretend to?)  We will never, ever rent from Advantage again.  Huge disappointment.  We're sticking with Enterprise from now on.



I_thumb_down Advantage Rental Cars is not recommended by rockie0909

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