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They informed me that my personal car insurance (issued in another state) was not recognized in the state of Nevada and that I had to purchase their insurance. Which cost more than the rental of the car did!! I contacted the Insurance Commisioner for the state of Nevada and he said that is FALSE! I'm angry that they take advantage of weary travelers! Other than that issue the whole process went smoothly and we enjoyed the car. ANY future business with a car rental agency and I will be ready for battle if they ever tell me that again! So beware and tell everyone you know of my experience. My brother also had this happen to him with Alamo car rental agency located in Las Vegas.