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All of the bad reviews are spot on for the Extreme Acai Berry...I just got off the phone with the company after trying to reach them for a week to cancel. I finally called my bank to cancel credit card and even they tried calling the three different numbers for the company and they could not get through. On the last try of the bank before letting me go, they got through. We sat on hold for 25 minutes. The person at the company will cancel the order but you will not get the money back. It is all a scam. I hope everyone is reporting them. I am contact the BBB. This is absolutely ridicoulous.