Service was much better before switching to Cingular.
appreciative of good service, value conscious, a busy person, willing to pay for quality
Pros
rollover minutes
Cons
dropped calls
NOV
15
2007
AT&T —
I was at one time very pleased with the service of AT&T. Before they switched to Cingular I could use my cellphone from home. I used it alot to call my family who all live in another state. Since they switched to Cingular then back to AT&T I havent had service in my home. This upsets me because now I have to wait until I leave my home to call anyone on my cellphone.
3-way calling
Call forwarding
Call waiting
Caller ID
Conference calling
Free U.S. long distance
Internet access
News & entertainment alerts
Numeric paging
Picture/video messaging
Ringtones
Text messaging
Voicemail
Walkie-talkie
excellent customer service
Fees
Activation fee
Additional minutes
Contract length
Directory assistance
Early termination
Network free roaming
Off-Network free roaming
Unanswered calls
Use of Minutes and Expiration dates
credit based security deposit
Plans
Data plans
Family plans
Free phone included
Individual plans
Pay by the month and pay for the phone
Pre-paid plans