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Well in the nearly 2 years I have had AT&T the service has not been too bad, but I am still switching.
Recently had a large bill and after looking through ALL the calls I noticed irregularities. It took nearly an act of congress to get it dealt with and in the end was told since the SIM # matched the calls were ligit. I think there is a computer error somewhere or something but they say no. hmmm funny that one of our phones shows calls to itself like 6 in an hour .. during a time I know the phone was in a place with NO RECEPTION.
also after my hubbys deployment we reactivated his phone and they mistakenly didn't restore our previous rate plan (which I requested they do) We had a HUGE bill thenext month and it was like pulling teeth to get them to fix it. which they waived the overage charges but we never got our rollover minutes credited back to us.
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