24 month contract required., big hassle, dropped calls
FEB
1
2008
AT&T —
We switched from T-Mobile to AT&T last in October of 2006. Originally we did it because we wanted new phones for free and T-Mobile did not have their free upgrade plan in place at that time. What a mistake! Apparently the area we live in is in a bad reception area and there is nothing we can do about it. AT&T gives us the run around and says we should have full service whenever we call to complain and they have never offered to replace the lost minutes. We never had any trouble making or recieving calls with T-Mobile. We are stuck with their plan for another 8 months and the only way to get out of it is to pay $175 per phone in early termination fees. I can't wait until I can cancel my contract! I have also found that for the same plan that AT&T is also more expensive than our last plan.
3-way calling
Call forwarding
Call waiting
Caller ID
Conference calling
Free U.S. long distance
Internet access
News & entertainment alerts
Numeric paging
Picture/video messaging
Ringtones
Text messaging
Voicemail
Walkie-talkie
excellent customer service
Fees
Activation fee
Additional minutes
Contract length
Directory assistance
Early termination
Network free roaming
Off-Network free roaming
Unanswered calls
Use of Minutes and Expiration dates
credit based security deposit
Plans
Data plans
Family plans
Free phone included
Individual plans
Pay by the month and pay for the phone
Pre-paid plans