AT&T (formerly Cingular) Review

I love my att service. I have been a customer with att for over 4 years. I must say that they have excellent customer service. Whenever i have a problem i call 611 from my cell phone and i get to speak to a live representative right away. yes i have had problems with att service but i must say when i spoke to att's customer service department they solved my problem in a timely manner. I remember i think it was like 3 years ago i had a family plan with 1400 anytime minutes, nights statring at 7pm-7am, free nights and weekends and free mobile to mobile. some how it was a computer mistake they were charging me for nights starting at 9pm instead of 7pm. so i was being overcharged. when i called att's customer service about my bill being to high they noticed that they had my nights starting at 9pm instead of 7pm. The representative was kind, polite and resolved my problem to my satisfaction. She gave me 5000 roll over minutes and a $500 credit on my bill.