This ultrabook is hands down sexy. Ultra-slim, quiet, light, and enough power to do everyday tasks. If the trackpad was better, it would be near perfect. Using a mouse can alleviate this problem. Ease of Use Minor trackpad problems prevent this laptop from being easy to use. The keyboard is fine, however. Battery Life Around 5 hours under battery saving preferences. Note that closing the laptop does not put it to sleep, and it will use a significant amount of battery. Always put to sleep before closing. Support & Service Very very good customer service. Got a new screen replacement for free under warranty. Speed/Performance Decent for such a slim laptop. My model has 4gb of ram with an i7 processor. I can run several programs at once, such as MATLAB and Word and Chrome and iTunes. Wouldn't recommend for gaming, however. Design Really good looking. As good looking or better than a macbook air. Definetely looks like a "premium laptop". Durability The laptop will scratch, so you probably want to get some kind of protection/case to prevent that.