AMICA Reviews

Overall

4.38 of 5 (by 50 users)

AMICA Review Summary

Everyone has to deal with insurance companies at some point. Hopefully, the number of claims with an insurance provider can be kept to a minimum but if calls are necessary, it helps to have a courteous person on the other end of the phone, and that is exactly what can be expected with AMICA Insurance, a company that offers some of the best service in the insurance business. Reviewers rave about the service and they also appreciate the incredible effort by AMICA Insurance representatives to get your life back in order following a claim: "Immediate Help With Claims- You Can Count on These People", says one person who uses this service. The only small complaint made by reviewers is the fact that since AMICA is not a well- known insurance company, it is difficult to find local reps so most AMICA business will have to be conducted over the phone. But this is a small price to pay for an Insurance Company that ranks so highly in so many different aspects of the insurance experience.

	76%
	8%
	2%
	6%
	8%

82%

18%

AMICA Comparison

Most Helpful
Favorable Review

like Geico, but better

APR

2007

Amica Insurance has handled all my property insurance for 25 years. They also offer life insurance and annuities, but I only have had experience with property/auto. They offer rates that are even better than Geico - am guessing they can do this, becuase they don't pump money into advertising, like...

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researcher

mmears
27609

Most Helpful
Critical Review

BEWARE!!!! It's all good at first but changes QUICKLY!!!!

OCT

2008

Amica used to be one of the few "old fashioned" insurance companies that did business the way you mom and pop did business with their insurance agent. Obviously size and an overinflated drive to the bottom line has changed the focus of this company dramatically.

I've had auto insurance with Amica...

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paying cash, saving a little

JusttheFacts
Austin, TX

AMICA Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 50 sort by: most helpful | date | rating

helpful
votes

Prompt in response, fair and helpful every step of the way

on a budget, an aggressive saver

MAY

2008

I was living with my parents when they had a house fire (while on vacation). Amica was there before we got back home, and had a debit card with plenty of funds to cover expenses while we lived in a hotel for several days. Amica arranged for a furnished apartment during the clean-up process. Service was always prompt and they anticipated several of our needs. I have not personally needed to use my Amica policies but I have every confidence they would be just as responsive for any future event. I find the pricing fair, and I have compared it to a number of other companies.

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mishmax
Lexington, KY

helpful
votes

Clearly ... the Best of the Best !

Retired Claims Adjuster

FEB

2008

Used to be an independent (fee-per-file) claims adjuster ... Have work for most of the insurers reviewed here ... Amica is Clearly the Best-of-the-Best ... It usually costs 10% more to go First Class ... But not always ... Amica was just voted the Best insurance company to deal with by Oregon Collision Repair Facilities ... The Insurance Consumer Advocate Network ranks Amica # 1.

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RetiredAdjuster
Mesa, AZ

helpful
votes

Amazing Company!!!

FEB

2008

We had never heard of Amica back in 2002 when we were researching new companies and I decided to give them a chance because they gave me the best rate quote on auto insurance. Fast forward to 2008, we have 3 autos and home owners insurance with them and we have no desire to change companies! They have been fabulous. Phone support is so pleasant. Recently my husband was in an accident, which was the other drivers fault. Amica kept checking in on us wanting to know how they could help us with filing claims against the other insurance company. They have also proactively called us to let us... review »

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bcrook
Dover, DE

helpful
votes

very satisfactory company to deal with.

an aggressive saver

MAY

2008

Have been insured by them for several years. When my car was brand new I received in traffic a cracked windshield and totally splintered sun roof. Both were repaired fast with no elevation in premiums. All dealings have been good. Consumer Reports gives this company the highest satisfaction.

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halilshine
Kenner, LA

helpful
votes

Great if you don't mind dealing through the telephone.

saving a little

MAR

2008

I have had Amica for nearly 3 years and I am very pleased. I have my car and home insured with them and have had no problems. The biggest complaint I hear is that there is not a local office, so you have to deal with all insurance agents over the phone (most people prefer face-to-face contact). They are much cheaper on my car insurance than several other potential insurers I looked into.

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Carmin
Greenville, NC

helpful
votes

The best, quickest, easy to deal with insurance company.

in debt

JUL

2008

Amica astounds me with their courtesy, extreme knowledge and prices. They handled a major auto claim for me in three days. I received my check in one week after the incident. Everyone knew what the other was doing and had first hand knowledge, up to the minute. I want to thank them again for the way they do their business and their courtesy in the process!

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ICASPERI
Denver, CO

helpful
votes

immediate help with claims; you can count on these people

on a budget

FEB

2008

For the 1st time since taking Amica as my auto insurer, I had reason to put in a claim this past week. The insurance adjuster was at my house the very next day and before the auto shop had ordered parts, Amica had already cut them a check! Outstanding service. Much appreciated at a time of trouble.

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sbogus
Fitchburg, MA

helpful
votes

#1 consumer rated and worth it - a truly great company.

saving a little

MAR

2008

I have been an Amica customer my whole life and will remain so. Their customer service and ease of use is top notch. They never delay and run things like clockwork. A great company to have on your side.

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runner19
Charlotte, NC

helpful
votes

Worst Price Quote I've Ever Gotten!

an aggressive saver, sleep deprived, a good friend, love comfortable, a good listener, living in small-town America, an aromatherapist

JUN

2008

This company does indeed advertise - they're all over the place with their 800 number, trying to convince you to call them for their extremely low rates. HA. We, my husband and I, aren't in a high-risk age group (under 25), and we both maintain clean driving records - we're getting a great price currently from Geico and they even sent us a refund check last billing period as they'd lowered their rates!

AMICA was over 10X the price of Geico, with LESS coverage. Also, the person I spoke with on the phone seemed not to care less, about us or anything else - rude is a good way to describe them.

I wouldn't...

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read 2 comments

katlnhat
East Windsor, CT

helpful
votes

They are most reasonable insurance co. we've dealt with.

appreciative of good service, comparison shopper, safe driver with a good record, fairly internet savvy, online banker

NOV

2007

When I and my British husband moved back to the US from Britain, all the insurance companies wanted to treat us as though we had been driving uninsured all the time we were there, and quoting us ludicrous rates (like $2000+ per person, both of us having a perfectly clean record, to share one used Toyota Camry). Not only did Amica offer us a reasonable rate (under $800 for the both of us), they even allowed my husband on the insurance with his British driver's license until he could get one from the state in which we were living (which he did as soon as possible, of course). Without Amica,... review »

read 1 comment

mjmacrae
Fayetteville, NC

helpful
votes

Best I have had Yet (for insurance)

on a budget

MAY

2008

I am into my second year of car insurance with Amica. I have found tha tI save more with them than with other companies. I have use Liberty Mutual and State Farm. I was very dissatisfied with both Liberyt and State farm. I also have my home owners insurance with Amica. I have not had any problems with this company. The customer service is great.

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beth32
Conesus, NY

helpful
votes

They have always treated me well.

an moderate investor, an aggressive saver

MAR

2008

I have been with Amica for 20 years and I've ever had a problem with anything I've done with them. I've insured both my home and car with Amica. They respond quickly and fairly whenever I call and their rates are competitive.

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irish1
Manlius, NY

helpful
votes

Resolve claims against their own insured drivers quickly!

an moderate investor, saving a little, a bargain lover

AUG

2009

My only experience with Amica resulted from a car accident with one of their insured drivers. However, that experience is one I will never forget. The adjuster I dealt with was more helpful than my own insurer! Go figure! He guided me through the process of putting in a claim against their driver and advised me on what information was needed to process that claim. Once he had all the necessary information he processed that claim in a very short period of time. I received my check in the mail in a most timely fashion. The adjuster was very friendly and understanding. Unfortunately, their insured...

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Yvonja
Leominster, MA

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Company Name	AMICA
Company Features	24 Hour Claims 24 Hour Claims 24 Hour Claims 24 Hour Claims 24 Hour Claims 24 Hour Claims Anti-Theft Device Anti-Theft Device Drivers Training Discount Drivers Training Discount Good Driving Good Driving Good Student Discount Good Student Discount Immediate quotes Immediate quotes Immediate quotes Immediate quotes Multiple Benefits Options Multiple Benefits Options Mutli-policy Discount Mutli-policy Discount Mutli-policy Discount Mutli-policy Discount New Vehicle Safety New Vehicle Safety Online Account Access Online Account Access Online Account Access Online Account Access Personal touch through Nationwide Agent Personal touch through Nationwide Agent Rental Car Rental Car SR 22 auto payments from bank auto payments from bank road side assistance road side assistance
Insurance Type	Auto Insurance Auto Insurance Auto Insurance Boat Insurance Car Insurance Car Insurance Car Insurance Car Insurance Car Insurance Car Insurance General Liability Insurance General Liability Insurance Health Insurance Home Owners Insurance Home Owners Insurance Home Owners Insurance Home Owners Insurance Life Insurance Life Insurance Property & Casualty Insurance Renter's Insurance Travel Insurance Worker's Comp
Tags	Affordable, Easy Access Excellent Customer Service Quick Resolution to Claims home and auto insurance

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