AAA

AAA Review



Overall 4.24 of 5 view all 101 reviews
 




bcarlson15210
Pittsburgh, PA
AAA Roadside Assistance: very useful service
5 star rating

a woman, travel a lot
Pros

    FRIENDLY AND HELPFUL CUSTOMER SERVICE

Cons
    Expensive, but worth it

SEP
2
2009

AAA — 

This past weekend, I headed off to Columbus, OH for the Ferret Buckeye Bash. After unloading at the show hall and having dinner, I was headed to my hotel when my right rear tire blew out. It was 9:30 pm, pitch black, storming, and I was on a curve on Rt. 315 with very little shoulder. To say I was nervous was putting it mildly.

Cars were whizzing past (people in that area are nuts!) and I was seriously worried about being rear-ended. I called Triple A and they were able to get someone to me in under an hour (people were wrecking everywhere, so it was a busy night).

The man who came was polite, friendly and helpful. He managed to get my "doughnut" out from under the van (between the driver's and passenger's seats) and got the tire changed quickly. Then he gave me helpful information about how far I could drive on the emergency tire safely.

The dispatcher for Columbus was polite, if a little confused regarding where I really was.

All it takes is one blow-out to suddenly feel that all those premiums were well worth it. There was no way I could have gotten the spare out (the guy crawled UNDER the van to get it!) much less change the tire on the gravel shoulder.

I'm a 55-year-old woman who wouldn't trade Triple-A Roadside Assistance for anything.

 



I_thumb_up AAA is recommended by bcarlson15210

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